FAQ

Frequently Ask Questions.

Thank you for choosing the Mid Cities Psychiatry for your health care needs. Mid Cities Psychiatry team understands the complexity of medical charges and insurance plans and are available to answer any questions or concerns you may have.

Below, you will find frequently asked questions about the refilling process that may help in answering your question.

For questions about Billing, please visit the Billing FAQ here:

Questions?

We are listening to your feedback, contact our specialists to find the best action plan for your situation.

Business Hour (08.00 AM – 05.00 PM) Monday-Friday

Refill Questions

  • Refills request will be processed after receipt of an electronic request or fax from the patient’s pharmacy at our fax #855-295-2686.
  • Refills request should be made at least 1 week prior to running out of medications to make sure patients are not without medications.
  • No-Charge when a refills request to be processed in 5 business days or more.
  • There’s a $25.00 charge when a refills request to be processed in 4 business days or less.
  • Certain refills request may not be processed without an appointment with the provider.
  • Clinicians will make a decision if UDS is needed for the refills or not.
  • For questions/concerns about the refills request, please feel free to directly send a secured message to the provider’s Medical Assistant by clicking below the Patient Portal.

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